23 May 2025 | 3 min.

Frequently asked questions

To gain insight into the impact of potential sustainability measures, we need data on the energy and water consumption of the stores. Therefore, we ask tenants for permission to request the consumption data of their store.

You can find more information about why and how we collect and use this consumption data in this flyer.

Below you will find the frequently asked questions about sharing your store's consumption data.

Use of energy data

  • We request the following data:
    •    EAN code  -  public data
    •    Consumption address -  public data
    •    Electricity consumption (15-minute intervals) - non-public data
    •    Gas consumption (hourly) - non-public data
    •    Water consumption (hourly) -  non-public data
    •    District heating energy consumption (hourly) - non-public data

  • We use the data for:
    •    Reporting on energy consumption and GHG emissions.
    •    Analysis to support the sustainability improvement of the specific property.

Information provision and retention period

  • All data collected will be retained and, if necessary, processed by a.s.r. for as long as necessary in the context of analyses and reporting requirements. The data will be destroyed in accordance with applicable (data protection) laws and regulations.

  • a.s.r. real estate commissions an Independent Service Provider (ODA) to request the consumption data of water and energy for the property you rent from the relevant utility companies.

    The data is shared with:

    • a.s.r. for storage, analysis, and reporting.
    • ESG platform Scaler for analysis and reporting.
    • Cooltree, as GRESB advisor to a.s.r. real estate, and with GRESB as evidence for the GRESB benchmark.
    • Participants in the ASR Dutch Prime Retail Fund, the owner of the buildings, and used in reports on the ESG objectives of the ASR Dutch Prime Retail Fund.
  • No, as a tenant you are responsible for monitoring your own energy consumption. We will only discuss energy consumption with you when we start planning sustainability improvements for the leased property.

Tenant rights